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Privacy Policy

 

Privacy Policy

Tahi Honey LLC (‘We’) will when handling personal information comply with the Penal Code (as amended from time to time) in place in the United Arab Emirates (‘UAE’) and any specific privacy/data protection legislation which may be promulgated in the future. Where applicable, we will also comply with data protection laws of other jurisdictions, such as the European General Data Protection Regulation (‘GDPR’).

We are committed to protecting and respecting your privacy. This policy (together with our Terms of Use [INSERT AS LINK TO WEBSITE TERMS OF USE] and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. 

Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it. By visiting [www.tahi.store] you are accepting and consenting to the practices described in this policy.

  1. General Provisions

1.1.      This Privacy Policy (‘the Policy’) provides all information regarding the processing of personal data and applies to www.tahi.store, and any other websites, applications or services owned or provided by us (the ‘Websites’).  The Policy relates to data transferred by electronic means, by telephone or personally to an employee or representative of Tahi Honey LLC.

1.2.      The content URL and other details regarding the Websites is our property and is subject to multiple legal protections such as trademark and copyright.             

1.3.      The Websites are designed for and primarily target customers based in the UAE and is governed by and operated in accordance with the laws of the UAE. We make no representation that the Websites are operated in accordance with the laws or regulations of, or governed by, other nations, and we do not warrant or imply that the Websites are appropriate for use outside of the UAE.

1.4.      By using the Websites, you certify that you meet the age and other eligibility requirements set forth in our Terms of Use. If you do not meet such age and other eligibility requirements, please discontinue using the Websites immediately, as your continued use indicates that you are agreeing to the collection, use, disclosure, management and storage of your information as described in this Policy.

1.5.      If you are located outside of the UAE, your use the Websites are at your own risk and initiative, and you are solely responsible for compliance with any applicable local, national and/or international law. By using the Websites and/or providing us with any information, you: (a) consent to the transfer and processing of any information to and within the UAE, (b) acknowledge that UAE law may provide a lower standard of protection for personal data than the laws of your location and/or residence, and (c) understand that we will collect, transfer, store, process, manage and/or handle your information in accordance with this Policy and UAE law. Consequently, to the fullest extent permitted by law, you hereby waive any claims relating to the processing of your information in accordance with this Policy that may arise under the laws and regulations of any other country or jurisdiction.

1.6.      The Websites are not intended for children under thirteen (13) years of age. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, do not use or provide any information on the Websites, make any purchases through the Websites, use any of the interactive or public comment features of the Websites, or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or username you may use. If we learn we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information.

1.7.      You must be at least 16 years of age to sign up for our mailing list and at least 18 years of age to place an order.

1.8.      You must avoid  submitting any content violating the rights of third parties or the applicable provisions of law, and in particular of content containing information which entails or constitutes a threat to privacy or security of any persons, contains information promoting unlawful actions or behaviors, is offensive, threatening, obscene, defamatory or libelous, incite racism, persecution on ethnic, cultural or religious grounds, promote or favor criminal activity, violate third party rights, including intellectual property rights, or constitute another form of violation of legally protected personal rights

1.9.      You will need to have access to a computing device, with an internet connection to fully utilize the functionality of the Websites.

  1. Purpose of data collection

2.1       You may be required to provide personal information to access or use certain parts of the Websites including, without limitation, when you place an order or make a purchase, chat with a specialist, subscribe to a newsletter or email list, fill out a form or survey, participate in any of our programs, special events or promotions such as contests, contact us with a comment, testimonial, question or complaint, or report a problem with the Websites. If you do not provide the requested personal information, you may not be able to access or use certain features of the Websites. Depending upon the nature of the transaction, the personal information collected may include your first and last name, billing, mailing, physical or shipping address, telephone number, email address, date of birth, age, gender, occupation, birthday, marital status, purchase history, payment card information, or other demographic information.

2.2.      If you correspond with us by email, mail or via social media, we may retain the content of your communication or posting, the email or social media account address from which it was sent, and our response. Content and other information in or related to emails sent by you to us or postings on any of our social media pages or accounts, blogs or other third-party sites including, without limitation, Facebook, Instagram, YouTube, Twitter, LinkedIn and Pinterest, may be used as testimonials or for other marketing purposes in accordance with our Terms of Use. Please be aware that when you receive a receipt acknowledging your email, upload content onto one of our social media pages or accounts, or submit a form, it means that the message, uploaded item, or form has been routed into the internet, and not that it has been received by us. Please also note that We collect information automatically using technology when you visit the Website or social media pages or when you open one of our emails as described in this Policy.

2.3.      We may also collect personal information about you from other third parties, such as demographic firms, to make our future products, services and marketing efforts more efficient and personalized for you. We may combine all information that you provide to us or that we collect over time with information obtained from other sources and may disclose this information within our corporate family of companies or our service providers.

2.4.      When you visit the Websites, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the Website. A cookie does not collect personal information about you. We use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Websites. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Websites may not function properly if the ability to accept cookies is disabled.

2.5.      We also share data with third parties connected to advertising, retargeting and analytics.

2.6.      Log file information is automatically reported by your browser each time you access a web page. When you register with or view the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, IP addresses or other device identifiers, browser information, Internet Service Provider, operating system, location, date/time stamp, clickstream data, referring/exit pages and URLs, domain names, landing pages, pages viewed, and other such information.

  1. How We Use Your Information

 

3.1.      We use information that we collect about you or that you provide to us, including any personal information to:

3.1.1.   provide the products, services, features, programs, content and information you request;

3.1.2.   contact you regarding products, services, programs, promotions or special events we believe may be of interest to you;

3.1.3.   operate, maintain, and provide to you the best possible features, products, services, content and functionality of the Websites, and overall customer experience;

3.1.4.   analyze visits to the Websites and learn about the interests, preferences, demographics and behaviors of our visitors in the aggregate (e.g., across the country) and also on a personal level, so we can improve our products, services and programs and deliver to you the type of content, features, products, services, programs and promotions that you are most interested in;

3.1.5.   process registration requests when you register for our programs, services or promotions, or otherwise administer your participation in our programs, services or promotions;

3.1.6.   respond to your questions, requests, comments or complaints, and determine your satisfaction with our products, programs and services;

3.1.7.   carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

3.1.8.   notify you about changes to the Websites or to provide you with notices about your account, including expiration and renewal notices;

3.1.9.   compare and review your personal information for errors, omissions and accuracy;

3.1.10. prevent, detect, or investigate any fraudulent, abusive or illegal act; and

3.1.11  use it for purposes to which you consent and/or as explained at the time of the provision of the relevant information.

  1. How We Share Your Information

4.1.      We may disclose potentially personally identifying and personally identifying information to our employees, contractors (including website operators), affiliated organizations, service providers, promotional partners and other third parties that provide support services to us such as webhosting, web analytics (including analysis of online activity over time and across websites), technical support, mailing, emailing, shipping, marketing and administrating our services, programs, events, operations and promotions, fulfilling your orders and requests, or processing any other information on our behalf to provide the products and services available at or through the Websites. We may store personal information in locations that are not under our direct control (for instance, on servers or databases co-located with hosting providers). These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s).

4.2.      From time to time, we may join with third parties to provide specific products, services, programs, special events or promotions. If you choose to sign up for or participate in such services, programs, special events or promotions, we may share your personal information with third party partners. We will share only the information that is necessary for the third parties to provide these products, services or programs or to otherwise participate in or administer the applicable event or promotion.

4.3.      We may be required to disclose personal information to law enforcement, regulatory, government agencies or other third parties to comply with legal or regulatory obligations or requests.

  1. Safeguards and personal data protection

 

5.1.      We use commercially reasonable ethical, physical, managerial, and technical safeguards to preserve the integrity and security of your personal information consistent with good industry standards. For example, we use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. The security of your personal information is important to us, but please remember that no method of transmission over the internet or method of electronic storage is ever totally secure. While we strive to use commercially reasonable means to protect your personal information, we cannot ensure or warrant the absolute security of any information you transmit to us or the Websites, and you do so at your own risk. When we receive a transmission of personally identifying information from you, we take commercially reasonable efforts to ensure the security of such information on our systems. However, please note that this is not a guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our ethical, physical, technical, or managerial safeguards. Whilst we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online.

5.2.      If personal information is compromised because of a breach of security, we will notify those persons whose personal information has been compromised as soon as practicable, in accordance with the notification procedures set forth in this Policy, or as otherwise required by UAE law.

5.3.      We are not responsible for the practices employed by websites linked to or from the Websites nor the information or content contained therein, and we make no warranty, either express or implied, concerning the content of any such site, including the accuracy, completeness, reliability, or suitability thereof for any particular purpose, nor do we warrant that any such site or its content is free from any claims of copyright, trademark, or other infringement of the rights of third parties, or that any such site or its content is devoid of viruses or other contamination. We may provide links to other websites to you solely as a convenience, and the inclusion of linked sites does not imply endorsement by us of any of the linked sites. Please remember that when you use a link to go from the Websites to another website, our Policy is no longer in effect. You’re browsing and interaction on any other website, including those that are linked to the Website, is subject to that other website’s own rules and policies. Please read over the other website’s rules and policies before proceeding. We do not ensure the security of your personal information if you visit websites not belonging to us. We further reserve the right to terminate a link to a third-party site at any time.

  1. Contacting Us

6.1.      Any further questions regarding the Policy and related to the processing of your personal data should be addressed to: [email protected]

  1. Amendments

7.1.      We reserve our right to amend this Policy.

7.2.      The date specified below is the date of entry into force of the latest version of the Policy.

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